SECURITY & PROTECTIVE SERVICES

When Protection Has to Scale,
Security Has to Be Designed In

We help private security firms, contract guard providers, executive protection teams, and protective services agencies build the technology, training, and operational discipline to protect people, places, and reputations, at the scale modern threats demand.

SECURITY ISN’T A SOFTWARE FEATURE

Private Security Now Outnumbers Police Two to One
The Bar Has to Move

More than one million private security officers are working across the United States right now, more than twice the number of sworn public law enforcement. They stand post at hospitals, schools, stadiums, corporate campuses, gated communities, ports, transit hubs, courthouses, data centers, and critical infrastructure facilities that you would never want unprotected. They are, for most of the buildings and crowds in this country, the first and often only response.

Too many of those officers are under-trained, under-equipped, and under-supervised, and the liability arrives the moment something goes wrong. Sentinel Solutions Group applies real public-safety operational rigor to private protective services: policy and procedure that would survive a deposition, dispatch-grade technology that actually talks to local law enforcement, and training built by people who have sat both sides of the console.

1M+

Private Security Officers in the U.S.

2X

The Size of Public Law Enforcement

$48B

U.S. Security Services Industry

CHALLENGE

The challenge we solve.

Security programs are often stitched together from disconnected systems, an access platform from one vendor, a VMS from another, guard-tour software somewhere else. Generic IT firms treat security tech like ordinary enterprise software and miss the operational realities: how incident reports feed investigations, how credential revocation actually works in a crisis, how guard rosters align with risk posture. Sentinel brings security operations discipline and technology governance to the same engagement. We assess your platform stack, rationalize vendor contracts, design integration that actually serves the security mission, and build the governance that keeps your program defensible to leadership, regulators, and, when it matters, the courtroom.

THE SECURITY REALITY

Built for environments where downtime is operational risk.

Security and protective services programs operate at the intersection of physical presence, electronic systems, and policy. Access control, video surveillance, visitor management, guard force operations, incident reporting, and executive protection all have to work together, on duty, off hours, and when the unexpected happens. Sentinel specializes in the technology governance behind these programs: VMS and access platforms, integration with dispatch, credential lifecycle management, and the data flows that let leaders see their risk posture in real time.

CHALLENGE

The challenge we solve.

Security programs are often stitched together from disconnected systems, an access platform from one vendor, a VMS from another, guard-tour software somewhere else. Generic IT firms treat security tech like ordinary enterprise software and miss the operational realities: how incident reports feed investigations, how credential revocation actually works in a crisis, how guard rosters align with risk posture.
Sentinel brings security operations discipline and technology governance to the same engagement. We assess your platform stack, rationalize vendor contracts, design integration that actually serves the security mission, and build the governance that keeps your program defensible to leadership, regulators, and, when it matters, the courtroom.

COMMON CHALLENGES

Where Security Programs Break Down

Outdated Access & Video Infrastructure

Analog cameras, legacy badge readers, and disconnected DVRs leave gaping coverage gaps and force operators to chase incidents instead of preventing them.

Vendor Sprawl & Console Overload

Most GSOCs run six to twelve disconnected platforms. Operators task-switch instead of investigating, and incidents slip through the gaps between systems.

Untrained Officers, High Turnover

Contract guard turnover routinely exceeds 200% annually. Without standardized onboarding, post orders, and refresher training, your worst day becomes inevitable.

Mobile & Patrol Gap

Patrol officers run on radios from one decade and tablets from another, with incident reporting that doesn’t reach the GSOC until shift end, if at all.

Insider Threat & Credential Risk

Badge cloning, terminated employees with active credentials, and unmanaged contractor access turn your access control investment into a liability.

Reporting Quality & Liability Exposure

Incident reports written hours after the fact, with missing video, missing witnesses, and inconsistent narrative, are exactly the reports that lose lawsuits.

OUR APPROACH

Operations First.
Engineering Discipline.
Vendor Neutrality.

We have built and operated GSOCs, run patrol divisions, and engineered the platforms that protect Fortune 100 campuses, critical infrastructure, and high-net-worth principals. That mix of operations and engineering is exactly what security programs need to actually scale and actually deter.

Vendor-Neutral Engineering

We do not take vendor commissions, resell hardware, or carry exclusive partnerships. Every recommendation is filtered through what is right for your sites, your threat profile, and your operations tempo.

A Team, Not a Single Consultant

Every engagement draws on a bench of GSOC operators, RF and IP video engineers, access control architects, training specialists, and former protective intelligence officers, the right expert for the question on the table.

Operations-First Design

Console layouts, post orders, and patrol routes shape the work more than camera resolution does. We design the operations first and let the technology serve the operation, not the other way around.

Standards-Aligned Architecture

UL 2050, ASIS POA, ANSI/SIA AG-01, NIST SP 800-207 Zero Trust, FedRAMP for cloud video, we engineer to the standards that matter so your program is defensible, fundable, and audit-ready.

CORE CAPABILITIES

End-to-End Advisory
Across the Security Lifecycle

Organizational Change Management

Migrating to a new access control platform, GSOC console, or patrol management system reshapes how every officer works. We build the training, communication, and adoption plans that make those transitions stick.

Risk & Threat Assessment

Site security surveys, threat-vulnerability-risk analysis, executive protection threat assessments, and gap analysis against ASIS POA, UL 2050, and Zero Trust standards, with a remediation roadmap.

Vendor Selection & Procurement

Vendor-neutral RFP development, technical evaluation, contract negotiation, and bid protest defense for access control, video analytics, GSOC platforms, and contract guard services.

Program & Project Management

GSOC build-outs, multi-site access control rollouts, video analytics deployments, and contract guard transitions, with structured milestones, risk registers, and accountability for every workstream.

Managed Services & Staff Augmentation

Embedded subject-matter experts for system administration, threat intelligence, GSOC operations engineering, and ongoing optimization.

Independent Verification & Validation

Third-party review of vendor coverage tests, factory acceptance, system commissioning, and contractor performance, so you know you got what you paid for.
THE SENTINEL DIFFERENCE · RISK TO RESPONSE, DESIGNED

From risk identification to post-incident review, every layer of the perimeter.

Security & protective services span risk assessment, technology architecture, command, response, and after-action. Most firms work one slice; we work the stack. This signature is how we see the full protective posture.

STEP 1 ASSESS Risk analysis Threats, vulnerabilities, priority mapping STEP 2 PLAN Strategy · Design Staffing, tech mix, policy, training CORE · SENTINEL PROTECT Deployment Access, surveillance, response posture STEP 4 MONITOR SOC · GSOC Alerts, investigations, incident triage STEP 5 ADAPT Continuous Intel updates, reviews, retraining SENTINEL · RISK TO RESPONSE, DESIGNED
Specialized Services

Specialized support for the program that is only noticed when it fails.

Three ongoing services that keep a security program operational, not decorative. Access control and surveillance kept current, threats identified before they become incidents, and SOC workflows tuned to reduce false positives and sharpen real signal.

01

Physical Security Technology Management

Oversight of access control, surveillance, and alarm systems across facilities and perimeters.

Embedded
02

Threat Assessment & Protective Intelligence Program

Structured threat identification, monitoring, and response protocols built for the environment being protected.

Oversight
03

Security Operations Center Workflow Optimization

Refinement of SOC monitoring and response workflows to reduce noise, sharpen signal, and shorten response.

Optimization

OUR PRACTICES

Four practices. One standard of delivery.

Every Sentinel engagement is governed by proprietary practices built for the realities of security technology, access control, video, GSOC operations, and executive protection, not borrowed from commercial IT playbooks.

PROGRAM MANAGEMENT

Sentinel Delivery Framework™

How we govern programs.

PMP-disciplined program governance structured for political visibility, audit defensibility, and multi-administration continuity. Every milestone, deliverable, and decision gate is designed for the public-sector reality, where council turnover, budget cycles, and federal funding rules shape the timeline more than any vendor’s project plan.

CHANGE MANAGEMENT

Sentinel Readiness Method™

How we prepare your people.

Organizational change management built for the GSOC desk, the guard post, and the executive protection detail, not the corporate campus. We design adoption strategies informed by shift schedules, union dynamics, civil service rules, and the operational reality that your systems cannot go dark for training. When the new security program goes live, the people behind the console are ready.

CONFIGURATION AUTHORITY

Sentinel Deployment Blueprint™

How we own the configuration.

Configuration authority for access control, camera management, and visitor management systems. Sentinel owns the foundational decisions around access levels, badge hierarchies, camera retention posture, and visitor workflows, producing the Blueprint, training, and administrator documentation that stands up to investigation, audit, and internal review.

VALUE ASSURANCE

Sentinel Value Assurance™

How we prove the value.

Post-deployment governance for your physical security and protective technology investment. Sentinel independently measures whether access control, surveillance integration, and incident response outcomes specified at procurement are being realized in live operational conditions.

Ongoing Retainer
Sentinel Sustain™

After engagement closes, Sentinel Sustain keeps the practice active across the life of the investment. Three tiers: Core, Active, and Strategic.

Learn more →

DEEP EXPERTISE

Domain Mastery Across Every Layer
of Modern Security Operations

Access Control & Identity

Video & Analytics

Mass Notification & Comms

GSOC & Operations Centers

Patrol & Mobile Operations

Compliance & Standards

PITFALLS TO AVOID

Mistakes That Compromise
Security Programs

01

Buying Cameras Without Buying Operations

A thousand 4K cameras feeding nobody is a thousand cameras of liability. The investment is the operation, not the optics.

02

Overestimating Analytics, Underestimating Bandwidth

Modern video analytics work, but only when the network, storage, and operator workflow are designed for them. Most deployments fall short on at least two of those.

03

Treating Officers as a Commodity

Lowest-bid contract guard procurement guarantees high turnover, untrained officers, and post abandonment. The cheap bid is always the most expensive incident.

04

Standalone Visitor Management

A check-in kiosk that doesn’t integrate with PACS, watchlists, evacuation, or HR systems is theater, not security. Integration is the value, not the iPad.

05

Forgetting the Insider Threat

Most physical security programs are built outward-facing. The terminated employee with active credentials, the contractor with badge-clone tools, and the disgruntled tenant are statistically your higher risks.

06

Skipping the Drill Until It Counts

Active shooter, evacuation, lockdown, and bomb-threat protocols only work if your officers, tenants, and command have walked through them. Annual drills aren’t enough.

YOUR TEAM

Operators and Engineers in the Same Room

Jason Floyd

MANAGING PARTNER · ENGINEERING & TECHNOLOGY

Lead engineer on integrated technology ecosystems (CAD, RMS, body-worn and fixed video, access control, and LMR) that security and protective services organizations depend on. Jason architects the infrastructure, interfaces, and surveillance integrations that keep facilities and personnel secure.

Nicholas M.

LAW ENFORCEMENT, CORRECTIONS & CAMPUS SAFETY ADVISORY

Decorated 20+ year law enforcement career currently serving as Lead Investigator for the Colorado Department of Corrections. Nicholas advises on security operations, campus safety, and corrections technology from the practitioner’s perspective, protective services, investigations, and institutional security.

Also Supporting Your Program

Former CJIS Control Officer and Sentinel’s contracts and procurement advisor, Kendra ensures every security technology procurement meets CJIS compliance requirements and every vendor agreement delivers what the agency actually needs.
HOW WE WORK TOGETHER

Four ways to bring Sentinel into a protective services technology program.

The right engagement depends on where the program is in the lifecycle. Each tier has its own scope discipline and its own deliverable cadence.

Sentinel Sustain

Managed Technology Subscription

End-to-end managed operations for the access control, video, intrusion, and command-center infrastructure Sentinel helped you deploy. Sustainment, vendor coordination, version-upgrade discipline, and 24/7 incident response from the SOC. The badge is still working at the door at midnight, because someone is still accountable for the integration.

We govern the program. We never sell the platforms.

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Sentinel Guardian

Retained Governance & Advisory

Ongoing retainer with quarterly governance reviews, pre-decision advisory, and an open line for executive protection coordination, threat-assessment cycles, and vendor escalations. The program has independent counsel on the technology side of the table, before the next protective detail, the next site rollout, or the next contract cycle.

Sentinel documents. We do not litigate.

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Practice-Led Engagement

Anchored to one of the four signature practices

Anchored to one of SDF, SRM, SDB, or SVA. Best when the program knows which discipline is needed: an access-control modernization, video-management change readiness, configuration authority on the command center, or post-deployment outcome governance. Fixed scope, named practice, defined deliverables.

Independent. Practitioner-led. Vendor-neutral.

Explore subscriptions

The Integrated Package

Specialized Services + Practice + Institute

A specialized service plus a signature practice plus Sentinel Institute training, packaged as a single integrated engagement. For programs standing up a new protective services technology stack from scratch and building the institutional capacity to operate it across multiple sites.

Cutting-edge. Never bleeding-edge.

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READY TO STRENGTHEN YOUR PROGRAM?

Let’s Build Security That Holds Up
When Things Go Sideways

Whether you’re standing up a new GSOC, replacing a multi-site access control platform, transitioning contract guard providers, or designing an executive protection program from scratch, Sentinel brings the operations and engineering experience to get it right.