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Continuity & Disaster Recovery

911 centers, dispatch operations, hospitals, and emergency operations centers cannot go dark. Every mission-critical technology program needs a documented, tested, and operationally realistic continuity plan. Sentinel designs, tests, and operates continuity and disaster recovery programs calibrated to public safety and healthcare uptime requirements, not to enterprise IT tolerances.

WHAT WE DO

Four pillars. One accountable operator.

COOP, DR, and redundancy engineered to mission-critical uptime standards.

01

Continuity of Operations Planning

Formal COOP development aligned to the agency’s mission-essential functions. Alternate site planning, personnel succession, communications redundancy, and cross-agency mutual aid coordination. Built to the standards that state emergency management and federal grant frameworks expect.

02

DR Architecture & Testing

Recovery time and recovery point objectives engineered per system. Cloud-to-cloud, cloud-to-on-prem, and hybrid failover architecture. Real quarterly failover exercises, not paper drills. Documented results with defensible evidence for audit and insurance review.

03

Backup Strategy & Immutability

Backup design that assumes the primary environment is compromised. Immutable copies, air-gapped snapshots, and recovery validation on a rolling schedule. Prevents the backup-encrypted-too scenario that turns a ransomware incident into total loss.

04

Critical Communications Redundancy

911 answering point failover, dispatch radio redundancy, alternate call routing, backup CAD instance activation, and interoperable communications continuity. Protects public-facing services that cannot tolerate downtime for even minutes.

WHY IT MATTERS

The operational stakes.

  • A 911 center going dark is a political, operational, and legal crisis within minutes.
  • Most COOP plans are documents, not operations. The gap shows up during the first real event.
  • Ransomware actors now target backups first. Immutability is no longer optional.
  • RTO and RPO targets set during procurement often have no engineering behind them.
  • State emergency management audits of COOP programs are tightening in most jurisdictions.

Ongoing Retainer

Sentinel Sustain™

After implementation closes, Sentinel Sustain keeps the operating model active across the life of the investment. Three tiers: Core, Active, and Strategic.

Learn more →

Ready to scope the work?

Every engagement begins with a discovery conversation. No template decks, no generic playbook.

Schedule a discovery call