Justin Scott
Operations & Program Management
Justin leads program and project management, organizational change management, recruiting, service portfolio, governance, and oversight across every Sentinel engagement. His career spans more than twenty-five years of public-safety and mission-critical work, split almost evenly between government service and private-sector program delivery.
Justin's career began on the government side and stretched for more than twelve years. He started as an Emergency Room Technician at a regional trauma hub, working the dual paper-and-MSDOS-computer era of medical informatics. He moved into police dispatch at a local city department before computer-aided dispatch existed, working a two-person comm center and hand-stamping incident cards. He joined the Colorado State Patrol during the rollout of the agency's first computer-aided dispatch system with GIS and AVL integration, progressing from Communications Officer to CAD Administrator, Lead Dispatcher, Certified Training Officer, and Region Communications Supervisor inside one of Colorado's first regional consolidated comm centers.
He later served as Director of Public Safety Communications for one of the first regional multi-agency communications consolidations in the state. The deployment unified seven rural fire departments, the US Military Fire Agency and MP, the local police, county sheriff, local ambulance district, and city fire department into one building, one dispatch center, one tech footprint. The work included regional interoperable radio policy, agency-coded radio language, ground-up GIS data construction for unnamed county roads, and the first-time integration of ProQA Emergency Medical Dispatch into CAD. That deployment was organizational change management before the industry named the discipline.
Justin spent more than twelve additional years on the private-sector side. He was recruited as a Software Specialist and Educator near the completion of his undergraduate degree, then moved into project management on moderately complex deployments. He was subsequently recruited to complex program management, leading delivery on some of the most demanding public-safety technology ecosystems in the country: Washington State Patrol, Broward County Sheriff's Office, Metro Cities Fire Authority, the law and fire agencies of the National Capital Region, Prince George's County Police and Fire, New Orleans Police, Fire, and EMS, Jefferson Parish Sheriff's Office, the Los Angeles Fire Department, the Los Angeles Police Department Records Management modernization, and eventually the Colorado State Patrol again, this time overseeing a major infrastructure upgrade to the system he had originally helped design.
Justin holds a degree in Homeland Security. He completed coursework at the University of Colorado Boulder, Johnson and Wales University, and Colorado Technical University in business management, project management, organizational change management, facility management, and construction management. He served on the governance committee that built the framework and infrastructure behind Colorado's P25 DTRS System. He trained tactical dispatchers and regional emergency managers across the Denver Metro region, and continued to work part-time as a police, fire, or 911 dispatcher for sixteen of his twenty private-sector years.
Not for the money. For the proximity to the people his technology served.
