Sentinel builds it like it matters.
Sentinel Civic™ designs and builds custom web presences for public-safety, government, healthcare, and education agencies. The agencies whose websites are operational tools, not marketing brochures. When the community needs you, the website is the first place they go. We build it like the dispatch console it really is.
Build mode and Sustain mode. Practitioner-designed. Audit-defensible. Made by the same hands that built the architecture you are reading right now.
The first place citizens go when something matters is your website. A water main break. A road closure. A school lockdown. A community meeting they need to find. A form they need to file. A phone number they need to reach. Citizens do not call the front desk anymore. They open a browser.
We have been on the agency side of this. We hired the vendors. We lived with the sites that did not hold up.
Most agency websites were built by vendors who never sat at a dispatch console, never staffed a council meeting, never answered the phone when the community needed something right now. The result is the same across thousands of agencies. Confusing navigation. Broken forms. Accessibility violations. Slow response. No clear path to action when it matters most.
Sentinel Civic exists because the alternative is the same vendor-built site every other agency settles for.
Sentinel Civic delivers in two modes. We build the agency website from the ground up. We sustain it as the operational surface it actually is. Either mode. Both modes. Sentinel runs them the way we run a public safety deployment.
Custom design and development. Operational architecture, accessibility, content strategy, integrations. Discovery to launch. Managed like a major program. Delivered like a finished system.
Monthly managed presence. Security, performance, accessibility monitoring, content updates, strategic input. The website does not drift. It does not decay. It runs.
Sentinel Civic Build runs in three tiers. Each tier fits a different agency profile. All three carry the Sentinel Standard. Pricing curated to scope and complexity, with starting anchors below.
For small and mid-size agencies
A premium digital presence built right the first time.
For full-spectrum operational agencies
The full Civic build for agencies that need the works.
For major agencies, complex needs
The marquee build for the largest deployments.
| Foundation | Standard | Flagship | |
|---|---|---|---|
| Discovery and IA workshop | Standard discovery | Extended discovery | Strategic, multi-stakeholder |
| Custom design | Template-based | Fully custom | Fully custom plus signature interactions |
| Page count | Up to 10 | Up to 25 | Unlimited |
| Content migration | Up to 25 pages | Up to 75 pages | Full migration |
| Forms and integrations | Standard forms | Up to 5 integrations | Custom integrations |
| Accessibility | WCAG 2.1 AA | WCAG 2.1 AA plus audit | WCAG 2.1 AA plus audit plus compliance review |
| Admin training | 1 session plus quick-start | 3 sessions plus reference library | Full team training plus reference library |
| Project team | Assigned PM | PM plus Project Engineer | PM plus PE plus Executive Sponsor |
| Post-launch support | 30 days | 60 days | 90 days |
| Starting at | $18,500 | $42,500 | $85,000 |
Not sure which tier fits? Start a Build conversation. We will scope to your agency.
Start a Build ConversationJason and I both came from towns under ten thousand people. The agencies that shaped us ran their operations on the smallest budgets in the country. Small-town fire stations. Rural sheriff's offices. City halls with three full-time staff. They were the first to get passed by every premium firm. They were the first to get taken advantage of by every fly-by-night vendor. They deserved better.
Civic Mainstreet is how we make sure they get it.
Same Sentinel Standard. Same project management discipline. Same accessibility commitment. Smaller scope. Different price point. Built for the towns that built us.
Serving fewer than 15,000? Let us help.
Talk about MainstreetLearn about the Sentinel Mainstreet™ Program →Sentinel Civic Sustain runs in three subscription tiers. Each fits a different operational depth. All three carry the Sentinel Standard. Monthly pricing curated to scope and cadence, with starting anchors below.
For agencies that need the essentials done right
Premium maintenance for the small site that has to stay safe and standing.
For agencies that need active partnership
Active partnership for the website that has to be managed like infrastructure.
For agencies that need Sentinel embedded
Embedded partnership for the agency that needs Sentinel in the room.
| Watch | Steward | Embed | |
|---|---|---|---|
| Security and uptime monitoring | Included | Included | Included |
| Accessibility monitoring | Quarterly | Monthly | Continuous |
| Content updates per month | Up to 2 hours | Up to 8 hours | Dedicated capacity |
| Response SLA | 2 business days | 1 business day | Same business day |
| Performance review | Annual | Quarterly | Monthly |
| Strategic check-ins | On request | Quarterly | Monthly |
| Dedicated practitioner contact | Sentinel support team | Named account manager | Named PM plus Project Engineer |
| Starting at | $750 per month | $1,850 per month | $4,500 per month |
Already have a website? Sustain takes it over. Let us assess.
Start a Sustain ConversationEvery Sentinel Civic engagement runs on the Sentinel Delivery Framework™. The same methodology we apply to mission-critical software deployments. Two named practitioners on every engagement. Documented at every phase. Auditable end to end.
Scope. Schedule. Change control. Communications cadence. Decision log. The agency relationship. Reports to your chief, your council, or your director.
Technical execution. Accessibility compliance. Integration design. Quality assurance. Security review. Owns what gets built and how it gets built.
Operational and accessibility intake. Stakeholder workshops. Content audit.
Information architecture, visual design, content strategy. Practitioner-led.
SOW-driven development. Weekly cadence. RAID log maintained.
Accessibility audit, performance review, security scan, content sign-off.
Coordinated cutover. 30 to 90 days of post-launch support.
Optional handoff to Sentinel Sustain™. The website does not drift.
Most agency websites were built by vendors who never staffed a council meeting. We did. That is why this one is different.
Sentinel Civic does not have a marketing page describing what we can do. The marketing is the work. The website you have been reading was designed and engineered by Justin Scott, with Jason Floyd contributing across the build, and held to the same Sentinel Standard we apply to every Civic engagement.
Every Civic build is held to the standard you have been reading.
A full agency website. An embedded Sustain partner. A Mainstreet build for the smallest community. Sentinel Civic operates the same way for all three. A named Project Manager. A named Project Engineer. The Sentinel Delivery Framework. One standard.
Start a Civic ConversationEvery Civic engagement begins with a discovery conversation. No commitment until scope is mutual.
