When you call Sentinel, you reach Sentinel.
No intake queue. No account executive. Justin and Jason pick up. That is the firm. Whether your agency runs five consoles or fifty, your first conversation is with a managing partner.
Send a Message →The founders. Every time.
Most firms scale by inserting layers between the principals and the work. Sentinel does not. When the agency calls, the founders answer. When the proposal needs sharpening, the founders write. When the program goes sideways at year four, the founders are still on the line.
Every agency gets a direct line to the principals. The fifteen-officer department. The metropolitan center. The county. The hospital. The same line.
Justin Scott
Managing Partner · Operations & Program Management
When to reach Justin: Program governance, organizational change management, deployment oversight, vendor accountability, RFP scoping, recruiting and workforce questions, executive search.
Jason Floyd
Managing Partner · Engineering & Technology
When to reach Jason: Managed technology services, system architecture, technical recruitment, contracts review, mission-critical infrastructure, the Sentinel Response platform, deployment configuration.
If any of this sounds familiar, this is the call.
Sentinel is built for the moments where the stakes are operational, the documentation is thin, and the path forward needs a partner on the agency's side of the table.
The RFP is on the floor and the wrong vendor is winning on price.
You are weeks from award. The technical evaluation does not match the operational reality. The agency needs an independent voice that knows the platforms, the contracts, and the procurement rules.
The deployment started strong and the vendor has stopped delivering.
Milestones slipping. Test plans drifting. Acceptance criteria getting renegotiated mid-deployment. The agency needs configuration authority and contract enforcement, fast.
The system has been live for two years and nobody is sure if it is delivering what was promised.
Year five is approaching. The vendor wants a renewal. The agency cannot prove the original outcomes are being achieved. Council is asking questions the agency cannot answer.
The Chief CIO/IT Director seat is open and the talent pool feels thin.
Generic recruiting firms cannot read the difference between a CAD administrator and a CAD/RMS program director. The agency needs someone who has worked with both, side by side, in the field.
The technology strategy is three years old and the assumptions have all changed.
New chief. New mandate. New funding constraints. The agency needs a defensible technology roadmap that survives the next budget season and the political cycle behind it.
Your situation is not in the list above.
Most engagements start with a phone call that does not fit a template. If the agency is carrying weight and the path forward is unclear, that is the call.
If you saw your situation above, or somewhere close to it, the form is built for that conversation.
What to have ready.
The first conversation is most useful when the agency comes with operational context. Not everything below is required. Whatever you have is enough to start.
THE SITUATION
What is actually happening on the ground. The vendor name. The deployment status. The procurement stage. The agency's timeline pressure.
THE STAKEHOLDERS
Who needs to be in the room. The chief. The IT director. Procurement. Legal. The council member who is going to ask the hardest question.
THE CONSTRAINTS
The funding envelope. The grant deadline. The political window. The vendor relationship the agency cannot afford to torch and the one that is already torched.
THE OUTCOME
What success looks like in the agency's own words. Not consultant language. The line the chief would use in a press conference if the program lands well.
Three steps. No sales motion.
Every agency engagement starts the same way. A short call. A scoped follow-up. A clear path forward. No retainer required to find out if Sentinel is the right partner.
Send a message.
Use the form below or call directly. Either way, a founder reads it.
If you are a small town, school district, critical access hospital, or rural agency, this is still the call.
The Sentinel Mainstreet™ Program is the founder commitment that the full firm shows up for qualifying communities at pricing scaled to the agency's footprint. Same methodology. Same bench. Same founders on the line.