THE SUBSCRIPTION PORTFOLIO

Four ways to retain Sentinel after the engagement ends.

Programs do not end at go-live. The audit cycle never stops. The next administration is always two years away. The vendor is always two quarters into their next sales target.

Sentinel built four subscriptions for the period between engagements, for the period there is no engagement, and for the agencies who need practitioner judgment on retainer.

Independent. Practitioner-led. Vendor-neutral.

WHY SUBSCRIPTIONS

Programs do not end at go-live. They start there.

Most consultancies sign off after deployment. Most managed-services providers reset the relationship at the platform. Most training providers teach what their content library says, not what your program actually needs.

The Sentinel subscriptions fix that. Each is a way to keep practitioner judgment on your side of the table after the project closes, before the next one starts, or in the in-between when no project exists at all.

While the phases move, Sentinel stays.

AT A GLANCE

Four subscriptions. Different shapes. Same loyalty.

01 / Operations
Sentinel Sustain
Managed Technology Subscription

End-to-end managed operations for the platforms Sentinel helped you stand up. Sustainment, sysadmin, vendor coordination, 24/7 incident response.

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02 / Governance
Sentinel Guardian
Retained Governance & Advisory

Independent counsel on the technology side of the table, every cycle. Quarterly reviews, pre-decision advisory, vendor escalations.

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03 / Capacity
Sentinel Institute Membership
Practitioner-Grade Training

SDF and SRM, taught by the practitioners who built them. Rolling cohort access, certification tracks, working artifact library.

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04 / Access
Sentinel Standard Access
Templates, Tools, Office Hours

Practitioner judgment on demand. The entry point for agencies in early scoping or between engagements.

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SUBSCRIPTION 01 · MANAGED TECHNOLOGY

Sentinel Sustain

Operations that do not end at go-live.

End-to-end managed operations for the platforms Sentinel helped you stand up. Sustainment, on-site systems administration, vendor coordination, version-upgrade discipline, and round-the-clock incident response. The system is still delivering the outcomes promised three years out, because someone is still accountable for it.

Read the Managed Technology Services deep-dive →

We govern the operation. We never sell the platforms.

What's included
  • Sustainment and lifecycle management for platforms Sentinel deployed
  • On-site or remote systems administration
  • Vendor coordination, escalation, and accountability
  • Version-upgrade discipline and release governance
  • 24/7 incident response and operations center
  • Quarterly outcome reviews against Sentinel Value Assurance findings
Best when
  • Cost of system downtime exceeds the cost of in-house operations
  • Vendor relationship needs ongoing accountability and escalation discipline
  • Program runs across multiple administrations or budget cycles
  • Existing IT bench cannot carry mission-critical platform sustainment alone
SUBSCRIPTION 02 · RETAINED GOVERNANCE & ADVISORY

Sentinel Guardian

Independent counsel on the technology side of the table, every cycle.

Ongoing retainer with quarterly governance reviews, pre-decision advisory, and an open line for legislative testimony, audit response, council briefings, and vendor escalations. The agency or institution has a practitioner-grade voice in the room when the platforms get re-evaluated, the contracts come up for renewal, the auditors come in, or the vendor pushes a roadmap change.

Sentinel documents. We do not litigate.

What's included
  • Quarterly governance reviews and program-health assessments
  • Pre-decision advisory on procurement, configuration, and vendor change
  • Open-line response for council briefings, legislative testimony, and audit response
  • Vendor escalation and accountability letters
  • Annual independent program-posture report
  • Direct access to the Sentinel founders and bench
Best when
  • Program runs across multiple budget cycles or administrations
  • Council, board, or legislative oversight is heavy and continuous
  • Vendor accountability needs an outside, named voice
  • The next audit, the next election, or the next contract renewal is already on the calendar
SUBSCRIPTION 03 · PRACTITIONER-GRADE TRAINING

Sentinel Institute Membership

Practitioner-grade methodology, taught by practitioners.

The Sentinel Institute teaches the Sentinel Delivery Framework and the Sentinel Readiness Method to public-sector technology programs. Membership includes rolling cohort access, certification tracks, and a working resource library. The methodology that runs at LAPD and at Motorola today, taught by the people who ran it there. The Sentinel Deployment Blueprint and Sentinel Value Assurance are practitioner-delivered only and are not offered as training.

Read the Sentinel Institute deep-dive →

Cutting-edge. Never bleeding-edge.

What's included
  • Sentinel Delivery Framework certification track
  • Sentinel Readiness Method certification track
  • Rolling cohort enrollment, multiple intakes per year
  • Working artifact library: RAID logs, communications cadences, governance templates
  • Office-hour access with Institute faculty
  • Annual practitioner update on methodology evolution
Best when
  • Building institutional capacity for ongoing modernization work
  • Running multiple programs that need methodology consistency
  • IT teams want practitioner-grade discipline without a full Sentinel engagement
  • Program leaders need credentialed staff for the next phase
SUBSCRIPTION 04 · LOW-TOUCH ACCESS

Sentinel Standard Access

Practitioner judgment, on demand.

A baseline subscription for agencies that are not yet ready for a full Sentinel engagement. Curated templates, working tools, monthly office hours, and a baseline set of governance artifacts. The entry point into Sentinel for programs in early scoping, or for ongoing self-service access between engagements.

Built for the agencies who need practitioner judgment, not yet ready for the engagement.

What's included
  • Curated artifact and template library: RFP language, RAID structures, governance cadences, post-incident templates
  • Monthly office hours with a Sentinel practitioner
  • Quarterly digest of vendor-game patterns and procurement red flags
  • Low-friction Q&A line for tactical questions
  • Member-only access to selected Institute resources
Best when
  • Program is in early scoping and not yet shovel-ready
  • Budget is tactical and the need is specific
  • Building toward a larger engagement and want a working relationship in advance
  • Internal team wants Sentinel-grade artifacts to operate without a full engagement
WHICH ONE FITS

The right subscription depends on where you are in the program.

A short scenario test. Find the row that matches your situation. The subscription on the right is the place to start. Most agencies end up combining two or more.

You need ongoing operations of a platform Sentinel helped stand up.

You need an independent practitioner voice in the room every cycle.

You need to teach your team the discipline so they can run it themselves.

You need practitioner judgment on demand, not yet a full engagement.

You need a single defined deliverable on a fixed scope and fixed fee.

Practice-Led Engagement

You need all of the above, packaged as one program.

The Integrated Package

Subscriptions stack. Sustain pairs with Guardian. Guardian pairs with Institute. Standard Access bridges to all three.

GET STARTED

Ready to talk about which subscription fits?

We will spend thirty minutes understanding your program, your timing, and what is actually going to get used. Then we will recommend a subscription, a combination, or none at all.

Schedule a conversation