HEALTHCARE  ·  CYBERSECURITY & COMPLIANCE

Healthcare Cybersecurity & Compliance

Independent governance, oversight, and managed technology services for the health systems being actively targeted, and the compliance programs that have to hold up when the breach hits.

THE HEALTHCARE CYBER REALITY

The technology behind every defense, every audit, every incident response.

Healthcare is the most-attacked sector in the United States. Change Healthcare. Ascension. Lurie Children’s. The attacks keep landing because the attack surface keeps growing: EHR, HIE, connected medical devices, third-party vendors, ambient AI scribes, telehealth platforms, payment systems. HIPAA Security Rule, HITRUST, 42 CFR Part 2, and state breach notification law all set the floor, and none of them guarantee the outcome. Tools alone do not solve this. Governance does.

Sentinel Solutions Group makes sure those decisions land in your favor, whether you are a mid-market hospital without a CISO or a health system rebuilding after a breach. We do not sell the technology. We govern the decisions around it.

725+

major healthcare data breaches reported to HHS in 2023 (OCR)

$10.93M

average cost of a healthcare data breach (IBM, 2023)

133M

U.S. health records exposed in 2023 (HIPAA Journal)

CHALLENGE

The problem we solve.

Healthcare organizations are managing simultaneous cybersecurity pressures (HIPAA Security Rule enforcement, HITRUST certification, third-party risk, ransomware response readiness, medical device security, cyber insurance underwriting) while vendors compete to sell point solutions that leave gaps between them. Security leaders and executive sponsors rarely have an independent technical voice in the room that is not tied to a product sale. Sentinel fills that gap: practitioner-led advisory, vendor-neutral evaluation, and program governance built by people who understand healthcare operations, not just cybersecurity tools.

THE CHALLENGES

The pressures shaping modern healthcare technology.

CMOs, CMIOs, and IT directors are navigating a landscape that punishes the wrong technology decision and rewards the right one. These are the pressures we help hospitals manage.

HIPAA & HITRUST Discipline

Security Rule compliance is the floor. Post-Change-Healthcare, HHS OCR enforcement has real teeth. HITRUST certification is increasingly a contractual requirement, and it is not a checkbox exercise.

Ransomware Response Readiness

It is not if, it is when. Runbooks, tabletop exercises, restore testing, and BCDR that actually works under attack are the difference between a week-long incident and a year-long crisis.

Third-Party & Medical Device Risk

Business associates, connected devices, and SaaS vendors account for an increasing share of breaches. BAA governance, vendor risk tiers, and device network segmentation need discipline most hospitals do not have.

Procurement & Contract Discipline

SaaS pricing escalation, proprietary data formats, hidden integration fees, and vague SLAs are baked into most public-safety vendor contracts. Without independent scrutiny, hospitals sign deals that punish them at every renewal.

Interoperability & Health Information Exchange

Patient safety and clinical outcomes depend on data flowing across EHR, HIE, lab, pharmacy, imaging, and revenue cycle systems, and with regional hospitals, state HIEs, public health agencies, and payers. Most hospitals still struggle with basic interoperability.

Clinical Workforce, Training & Adoption

New technology only works if nurses, physicians, and clinical staff actually use it. Recruiting, training, and change management are as critical as the platform itself, and they are routinely under-budgeted in modernization programs.

OUR APPROACH

We have run the unit, written the clinical policy, and built the platform.

Sentinel was built by people who came up inside healthcare and the technology that supports it. Our team brings decades of bedside, administrative, and engineering experience across the largest health systems in the region, then trained clinicians on technology, workflow, and process. Our advisory board includes practicing clinicians and leaders (nurses, physicians, and clinical directors) who have served everywhere from agriculture country to the largest metro departments. That lived experience shapes every recommendation we make.

From the Bedside to the Boardroom

We understand the operational reality of healthcare because we have lived it. Our team knows what clinicians need at 2 a.m., and we know how to translate that into the procurement, governance, and contract language that protects the hospital long after.

Vendor-Native Expertise

We have built, sold, and deployed the EHR, HIE, clinical applications, and clinical documentation platforms healthcare organizations are evaluating. We know the contract language, the hidden SKUs, the integration gotchas, and the renewal traps that vendors do not advertise.

Technical Mastery

Our co-founder served as a Principal Systems Engineer overseeing some of the most complex healthcare IT environments in the country, and our advisory board adds decades of additional engineering depth across HIPAA, networks, infrastructure, and cybersecurity.

A Team, Not a Single Consultant

You do not get a single consultant, you get the full bench. Our advisory board of practicing clinicians, nursing leaders, and healthcare IT veterans is actively involved in every engagement, tailored to your specific program. Sentinel is one of the only firms that brings both deep technical expertise and operational breadth directly tied to mission-critical clinical operations.

WHERE SENTINEL STANDS

One organization. Many vendors. One governance discipline.

Most consultancies frame the work as picking the right vendor. Sentinel frames it as governing the healthcare cybersecurity and compliance program, not the platform. The vendors come and go. The contracts get rewritten. The audit cycle never stops. Someone needs to be accountable to the organization, not to the next sales target.

That is the work Sentinel does. We sit on the organization side of the table, every meeting, every decision, every cycle. No resale margin. No referral fees. No commissions on the contracts we recommend. The only loyalty is to the operation.

We govern the program. We never sell the platforms.

INDUSTRY FORCES

Five forces reshaping how healthcare cybersecurity programs deliver defense.

A healthcare cybersecurity program operates against a sustained adversary in a regulated environment with patient safety implications. The technology decisions made today determine whether the next OCR inquiry finds defensible evidence, whether the next ransomware event becomes an operational disruption, and whether the next CMS Conditions of Participation review goes well. These are the forces shaping those decisions.

01

Ransomware in healthcare is now sustained operational risk, not episodic incident

HHS HSCC and HHS OCR have documented sustained ransomware activity targeting healthcare, with operational disruptions to clinical care now commonplace and patient safety implications including delayed care and diversion of emergency services. The 405(d) Health Industry Cybersecurity Practices framework provides the federal-aligned posture.

Sentinel implication: An organization without a documented 405(d)-aligned posture is operating below the federal-recognized standard. The cyber posture and the patient safety posture are now the same posture.

Source: HHS Health Sector Coordinating Council (HSCC) HIC-MaHTSP; HHS Office for Civil Rights (OCR) breach portal data; HHS 405(d) Health Industry Cybersecurity Practices

02

Medical device security has moved from advisory to expected

FDA premarket cybersecurity guidance, the Refuse to Accept policy on medical device cybersecurity submissions, and CISA medical device advisories have made medical device security a procurement requirement, not a post-deployment review. Hospital cyber programs increasingly inherit medical device exposure they cannot directly remediate.

Sentinel implication: An organization whose cyber program does not include medical device security is operating with an attack surface it cannot account for at the next risk assessment. The biomedical and cyber programs have to converge.

Source: FDA Cybersecurity in Medical Devices guidance (premarket and postmarket); CISA Industrial Control Systems Cyber Emergency Response Team (ICS-CERT) medical device advisories; HHS 405(d) medical device guidance

03

OCR enforcement intensification is permanent

HHS OCR has progressively increased enforcement actions, breach scrutiny, and penalty assessments, with the breach portal making documented incidents publicly visible. Settlements in the seven-and-eight-figure range have become routine, and the audit substance is documentation evidence, not narrative explanation.

Sentinel implication: An organization whose breach response and ongoing risk posture cannot be evidenced in documentation is producing a future OCR finding. The documentation decision today is the OCR-defense decision.

Source: HHS OCR Breach Portal and resolution agreements; HHS OCR Right of Access enforcement; OCR audit protocol updates

04

Cyber Performance Goals and CMS integration are tightening

CISA Cyber Performance Goals (CPGs), the proposed CMS integration of cyber readiness into Conditions of Participation, and the HHS Healthcare and Public Health Sector strategy have begun aligning cyber expectations with reimbursement frameworks. The federal posture is converging across CMS, HHS, and CISA.

Sentinel implication: An organization whose cyber program is not benchmarked against CISA CPGs and HHS strategy is operating below the federal-aligned framework. CMS, HHS, and CISA are no longer separate compliance frameworks.

Source: CISA Cybersecurity Performance Goals (CPGs); HHS Healthcare and Public Health Sector strategy; CMS Conditions of Participation cybersecurity proposed rulemaking

05

Third-party and supply-chain risk has reached the audit foreground

Third-party breaches, business associate exposures, and supply-chain compromises have become a dominant breach vector in healthcare, documented across HSCC, HHS OCR, and industry cyber reports. Business Associate Agreement compliance and supply-chain cyber posture are now audit substance.

Sentinel implication: An organization whose third-party cyber posture is not documented and continuously assessed is creating a future breach attribution it cannot defend. The third-party risk program is the cyber program.

Source: HSCC Third-Party Risk Management resources; HHS OCR breach data on business-associate-attributed incidents; CISA supply chain risk management guidance

CORE CAPABILITIES

End-to-end governance for healthcare technology programs.

Every engagement is anchored in six disciplines that protect hospitals from bad decisions, bad contracts, and bad outcomes.

Organizational Change Management

Clinicians will use a system if it is built for them and rolled out the right way, and abandon it if it is not. We design change strategies informed by real-world deployments, including our founder’s Joint Commission to ICD-10 national coding transition experience, so adoption sticks.

Risk Assessment & Management

We identify the technical, operational, contractual, cyber, HIPAA, and political risks that threaten your program, and build mitigation strategies your CEO, CMO, or board can defend in any audit, after-action, or community meeting.

Vendor Selection & Procurement

RFP development, scoring rubric design, vendor evaluation, reference checks, contract negotiation, and SOW authoring. We level the playing field so the best fit wins, not the best sales team or the slickest demo.

Program & Project Management

PMP-disciplined program governance with public-sector fluency. We structure work for political visibility, audit defensibility, and multi-administration continuity, so your modernization survives elections, budget cycles, and command turnover.

IT Managed Services

Beyond advisory. Sentinel can operate alongside your team, maintaining EHR and clinical systems environments, mobile data infrastructure, clinical archives, networks, cybersecurity controls, and every system that touches patient safety and clinical integrity.

Independent Deployment Oversight (IV&V)

We watch the vendor so you do not have to. Independent verification and validation across milestones, data conversion, acceptance testing, training, go-live, and warranty, keeping vendors accountable to the contract you signed.

THE SENTINEL DIFFERENCE · EVERY SYSTEM A CLINICIAN TOUCHES

From admission to discharge and beyond, Sentinel stays with the chart.

Most firms specialize in one slice, the EHR, the revenue cycle, the imaging, the analytics. We have sat at every seat and engineered every layer. This signature is how we see the full arc, and where Sentinel sits most actively.

STEP 1 ENCOUNTER Field contact Patient admitted, MDT entry, sensors STEP 2 EHR / CPOE Response coordination Unit status, backup, patient flow analytics CORE · SENTINEL EHR Case management Documentation, reports, audit trail STEP 4 ANALYTICS Analytics · Quality Patterns, quality metrics, prosecution support STEP 5 DISCLOSURE Transparency FOIA, body-cam, public accountability SENTINEL · FROM ENCOUNTER TO DISCLOSURE
Specialized Services

Specialized support for the work that ends up in a board meeting, a CMS audit, or a root cause analysis.

Five ongoing services shaped by the pressures of modern healthcare. Records systems kept clean against CMS and Joint Commission reporting standards, critical incidents reviewed with defensibility in mind, and clinical analytics built to actually reduce time-to-resolution.

01

EHR Provisioning & Administrator Services

Ongoing EHR configuration, user management, reporting setup, and system optimization.

Embedded
02

EHR Data Integrity & Compliance Management

Continuous validation of reporting data to ensure CMS and Joint Commission reporting accuracy, with audit-ready documentation.

Oversight
03

Sentinel Event & Critical Incident Review

Independent analysis of high-risk incidents to identify trends and reduce liability exposure.

Oversight
04

Clinical Documentation Workflow Optimization

Streamlining body camera and clinical documentation processes to reduce backlog and improve audit and compliance readiness.

Optimization
05

Command Center & Capacity Operations Support

Full lifecycle support for RTCC development, including staffing models, workflows, and technology integration.

Program Development

OUR PRACTICES

Four practices. One standard of delivery.

Every Sentinel engagement is governed by proprietary practices built for the realities of healthcare technology, not borrowed from commercial IT playbooks.

PROGRAM MANAGEMENT

Sentinel Delivery Framework™

How we govern your program.

PMP-disciplined program governance structured for multi-jurisdictional complexity, elected leadership accountability, and federal grant compliance. Every milestone and decision gate is designed for the healthcare reality, where executive transitions, board oversight, CMS mandates, and union negotiations shape the timeline more than any vendor’s project plan.

CHANGE MANAGEMENT

Sentinel Readiness Method™

How we prepare your people.

Organizational change management built for bedside clinicians, charge nurses, and clinical leadership, not corporate end users. We design adoption strategies informed by shift rotations, union dynamics, field deployment realities, and the operational truth that your EHR and clinical systems cannot go dark for training. When the new system goes live, your clinicians and staff are ready.

CONFIGURATION AUTHORITY

Sentinel Deployment Blueprint™

How we own the configuration.

Configuration authority for EDR/SIEM deployments, identity and access governance, HIPAA and HITRUST control frameworks, and medical device network segmentation. Sentinel owns the foundational decisions around detection logic, alert handling, vendor risk tiering, and breach-response runbooks, producing the Blueprint, training, and administrator documentation that holds up under audit and ransomware conditions.

VALUE ASSURANCE

Sentinel Value Assurance™

How we prove the value.

Post-deployment governance for your healthcare security and compliance platform investment. Sentinel independently measures whether HIPAA posture, threat detection, and audit-readiness outcomes specified at procurement are being realized, and produces the evidentiary record auditors require.

Ongoing Retainer
Sentinel Sustain™

After engagement closes, Sentinel Sustain keeps the practice active across the life of the investment. Three tiers: Core, Active, and Strategic.

Learn more →
PRACTICES IN ACTION

How Sentinel's signature practices show up inside a healthcare cybersecurity program.

Four practices, applied to one operating environment: the SIEM, the identity layer, the medical device estate, the compliance evidence archive. Each practice carries a specific scope and a specific deliverable cadence.

SDF

Sentinel Delivery Framework (SDF)

Public-sector program management

On a SIEM migration, zero-trust rollout, or 405(d) alignment program, SDF runs the phase plan, the gate reviews, and the vendor accountability cadence. The CISO sees a defensible program record at every board update, and a documented audit trail at every OCR inquiry, CMS Conditions of Participation review, and CISA advisory cycle. SDF holds the program steady through threat-landscape shifts, executive transitions, and the inevitable mid-deployment surprise.

SRM

Sentinel Readiness Method (SRM)

Public-sector organizational change management

When an organization deploys a new SIEM, rolls out zero trust, or operationalizes 405(d) practices, SRM prepares the security and clinical workforce for what changes and what stays the same. SOC analyst enablement, IT operations workflow revisions, clinical-IT coordination, and the post-go-live support cadence are scoped against operational reality and patient-safety implications.

SDB

Sentinel Deployment Blueprint (SDB)

Configuration authority on the agency's side

During SIEM deployment, identity rollout, or medical-device security architecture, SDB is the practitioner-delivered configuration authority that sits on the organization's side of the table. Detection rules, identity policies, medical device segmentation, evidence-archive configuration, 405(d)-aligned controls, and the technical decisions vendors typically push back on are documented with the organization's answer in the room. SDB is delivered by Sentinel practitioners. It is not offered as training.

SVA

Sentinel Value Assurance (SVA)

Post-deployment outcome governance

Twelve, twenty-four, and thirty-six months after deployment, alongside breach-readiness validation cycles, SVA reviews whether the system is performing to the documented intent: detection efficacy, control coverage, evidence-archive integrity, and configuration drift the organization did not see at procurement time. The findings are advisory and non-binding by design. Sentinel documents. We do not litigate. No legal representation. No expert witness role. SVA is delivered by Sentinel practitioners. It is not offered as training.

DEEP EXPERTISE

Domain mastery across every system that touches a clinician.

These are the specific platforms, standards, protocols, and operational disciplines we work in every day.

EHR, HIE & Clinical Applications

Clinical Documentation & Imaging

HIPAA, Cyber & Compliance

Clinical Analytics & Quality

Clinical Training & Adoption

Integration & Interoperability

WE KNOW THE TRICKS OF THE TRADE

Pitfalls we help health systems avoid.

These are the traps that consume budgets, derail timelines, and leave hospitals stuck with systems that do not serve them. We have seen them firsthand, and we know exactly how to neutralize them.

01

Proprietary Data Lock-In

EHR and clinical platform vendors that encode patient data, workflow metadata, and report templates in formats only they can read. We insist on open data standards, documented schemas, and exportability clauses before the contract is signed.

02

Hidden Integration Costs

The line items that appear after go-live: lab interfaces, imaging integrations, pharmacy connectors, HIE feeds, and “professional services” fees for every custom API call. We surface them during procurement, not after.

03

Point-Solution Sprawl & Licensing

Per-user licensing that escalates with system growth, storage tiers that punish retention compliance, and per-export fees for clinical documents or data migration. We negotiate caps, predictable storage costs, and portability terms up front.

04

HIPAA Misalignment with Vendors

Cloud and managed-service vendors that sign HIPAA attestations they cannot actually fulfill, leaving your organization holding the bag at audit time. We verify HIPAA posture before the contract, not after the breach.

05

Underestimated Clinical Adoption Curves

Vendors who promise “intuitive” platforms and deliver weeks of clinician training your team was never warned about. We demand realistic training hours, super-user programs, and protected ramp-up periods in the SOW.

06

Procurement Without Reference Reality

Organizations that sign based on demos and reference calls curated by the vendor. We conduct independent reference checks and dig into how the platform actually performs at organizations of comparable size and complexity.

WHO YOU ARE WORKING WITH

Practitioners. Engineers. Nursing leaders.

The people who lead every Sentinel engagement have spent their careers inside hospitals, behind the engineering consoles of the country’s most complex clinical systems, and at the bedside and nursing stations that keep patients safe.

Amber Jacoby

HEALTHCARE OPERATIONS & NURSING LEADERSHIP

Led the academic medical center records modernization, migrating roughly 12,000 clinicians from paper charts to an integrated EHR, pharmacy, lab, and imaging stack. Justin has managed over 100 mission-critical programs, with deep experience in healthcare technology procurement, governance, and organizational change management.

Justin Scott

HEALTHCARE, CLINICAL OPERATIONS & PATIENT SAFETY ADVISORY

Decorated 20+ year career spanning clinical operations, mission-critical technology, and organizational change management across healthcare and healthcare, currently serving as executive operations leader focused on healthcare technology programs. Justin advises on healthcare technology from the practitioner’s perspective, the view from the bedside, the nursing station, and the admissions desk.

Also Supporting Your Program

Kim Bales · HIPAA Compliance & Contracts Advisory

Former HIPAA Compliance Nurse for one of the largest healthcare software vendors, Kim ensures every healthcare technology engagement meets compliance requirements and every contract delivers what was promised.
HOW WE WORK TOGETHER

Five ways to bring Sentinel into a healthcare cybersecurity and compliance program.

The right engagement depends on where the organization is in the program lifecycle. Each tier has its own scope discipline and its own deliverable cadence.

Sentinel Sustain

Managed Technology Subscription

End-to-end managed operations for the SIEM, identity, endpoint, medical-device security, and compliance-reporting infrastructure Sentinel helped you deploy. Sustainment, vendor coordination, HIPAA-and-HITECH-aware version-upgrade discipline, and 24/7 SOC response. The control is still defensible at the next audit, because someone is still accountable for the evidence trail.

We govern the program. We never sell the platforms.

Read more

Sentinel Guardian

Retained Governance & Advisory

Ongoing retainer with quarterly governance reviews, pre-decision advisory, and an open line for board reporting, OCR response, breach notification readiness, and vendor escalations. The organization has independent counsel on the technology side of the table, before the next OCR inquiry, the next ransomware tabletop, or the next risk-assessment cycle.

Sentinel documents. We do not litigate.

Read more

Practice-Led Engagement

Anchored to one of the four signature practices

Anchored to one of SDF, SRM, SDB, or SVA. Best when the organization knows which discipline is needed: a SIEM migration, zero-trust rollout change readiness, configuration authority on identity and access, or post-deployment outcome governance with breach-readiness validation. Fixed scope, named practice, defined deliverables.

Independent. Practitioner-led. Vendor-neutral.

Explore subscriptions

The Integrated Package

Specialized Services + Practice + Institute

A specialized service plus a signature practice plus Sentinel Institute training, packaged as a single integrated engagement. For organizations standing up a new cybersecurity program from scratch and building the institutional capacity to govern it across clinical, administrative, and medical-device environments.

Cutting-edge. Never bleeding-edge.

Read more
05 / Access

Sentinel Standard Access

Templates, Tools, and Office Hours

Low-touch entry tier. Sentinel templates, tools, reference materials, and scheduled office hours. The agency runs its own program; Sentinel provides the assets and answers the questions when they come up. No retainer, no embedded staff, no committed scope.

Best when: The agency wants Sentinel's templates and judgment but is not ready to engage a subscription. A starting point that can scale up if the program grows.

Built for the agency. Sized for the start.

Read more about Standard Access →
WHAT PAIRS WITH HEALTHCARE CYBERSECURITY & COMPLIANCE

Programs that work alongside healthcare cybersecurity and compliance program.

Most organizations run multiple technology programs at once. Sentinel work in healthcare cyber work typically pairs with one or more of these companion disciplines, where the same governance discipline applies.

GET STARTED

Ready to talk about your healthcare cybersecurity and compliance program?

A thirty-minute conversation about your program, your timing, and what is actually going to get used. Then we will recommend an engagement, a subscription, or no action at all. Whatever the organization actually needs.

Schedule a conversation